How to contact us?
Please do not contact the institution directly. The fastest way to receive support
CLICK HERE. Fill out a CONTACT US form
and our team will contact you within 24 hours (usually much less!)
Do I have to download any third party software to use LikeLive?
Other than Adobe® Flash® 9 and up (Click here to download
the latest version), there is no third party software that you will need.
Note: If you are using Internet Explorer, please restart your browser after installing
What kind of web browser should I use?
Any modern, standards-compliant web browser should work just fine, so you can't
go wrong with
Firefox, Safari, Google Chrome, or Internet Explorer.
What are the system requirements?
LikeLive should work fine on any computer running Windows 98 and up, as well as
Mac OS X and Linux.
What is the technology behind LikeLive?
It's a secure system and prevents other people from watching the video (in ways
they're not supposed to) or ripping the video off the site.
Is there a limit to the size of the videos I can upload?
Right now, the limit is 150 MB in size and no more than four minutes in length.
What kinds of video files can I upload?
We support these file formats: .avi .dv .mov .qt .mpg .mpg2 .mpeg2 .mpeg4 .mp4 .3gp
.3g2 .asf .wmv .flv.